"Ben arrived exactly on time and was very professional. He inspected the door and then made detailed comments to me. He pointed out that he could hear the ball bearings as the garage door went up and down. (I could too once he pointed that out to me.) He said that the rollers did not have to be replaced right away, but it was a sign of wear. He said that it would sound much better if he replaced the rollers with new ones and quoted a reasonable price for the replacement during this visit. I told him that he could do the work, but if it didn't sound any better, he had to take off the new rollers, put the old rollers back on, and not charge me anything. I was impressed with his confidence and his willingness to go along with the wager. So he put new rollers on the door, and it really sounded much better. He was right, and I paid him what he had quoted me. My husband immediately noticed the difference when he came home later in the day. It was a great experience. I liked Ben's demeanor and thought he did a great job. I'll definitely use him again."
Sydney - Dallas
"They did a great job. Everything works well. He was there on time. He went about on his business and got it done. He showed me how to work it. He was very courteous. It was a very good price. I would absolutely use them again in the future."
Kathryn - Plano
"The service was good. The experience was positive. The guy was punctual and he did the job well. He pointed out things, which I felt was wrong with the garage door and it wasn't, so he didn't rip me off. He seemed to be very good guy. It was a good company."
David - McKinney
"Ben was on time. He worked very efficiently and exceeded my needs and expectations for the effort. Was a great experience. I got more than my money's worth Keep up the great work and attitude."
David - Frisco
"Say YES! I am so glad I had found YES! Doors on Angie's list over a year ago. They originally tuned up my door and replaced the rollers, and I didn't rate them at the time because I wanted to use them again. Recently, the cold weather snapped my older spring on the door and the cable came off, etc. I was able to make a same day appointment (the day after Christmas no less) for no added cost and they finished it even before their promised time. This company really takes the time to identify your doors issue and has a lot of experience with all types and models. It is nice to find a company who isn't sending me different contractors all of the time. My door has always had some issues over the past 10 years, and I am now getting more direct information on what's happening and how to handle it. Ben took extra time to walk me through the process, did a thorough job, and I know that if I'm ever in a pinch, that they will come out anytime to repair it for me - even if I'm not around! If you're like me, you've heard a lot of bad stories over the years on door repairs, so I'm glad other people directed me to try them."
Tracy - DALLAS